PRIVACY POLICY

Last updated: March 13th, 2026


Luma Coffee Roasters respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or place an order.


Information We Collect

When you visit our website or make a purchase, we may collect certain information, including:

Personal Information:

  • Name
  • Email address
  • Shipping and billing address
  • Phone number (if provided)
  • Payment information (processed securely by our payment provider)


Website Usage Information:

  • Pages visited on our website
  • Time spent on pages
  • Device and browser type
  • General location data (such as city or region)

This information helps us improve our website and provide a better experience for our guests and customers.


How We Use Your Information

We use the information we collect to:

  • Process and fulfill orders
  • Ship coffee and other products
  • Communicate with you about your order
  • Respond to inquiries or customer support requests
  • Improve our website and services
  • Understand how visitors interact with our website
  • Provide updates, promotions, or marketing communications (if you choose to receive them)

We do not sell or rent your personal information to third parties.


Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors use our site.


Cookies help us:

  • Remember your preferences
  • Analyze website traffic
  • Improve website functionality

You may choose to disable cookies through your browser settings, though some features of the site may not function properly.


Third-Party Services

We may use trusted third-party services to operate our website and business, including:

  • Payment processing providers
  • Shipping carriers
  • Website analytics services such as Google Analytics
  • Marketing or advertising platforms

These services only receive the information necessary to perform their function and are responsible for maintaining the security of that information.


Data Security

We take reasonable precautions to protect your personal information. Payment information is processed through secure third-party payment processors and is not stored directly on our servers.


Your Choices

You may:

  • Opt out of marketing emails by using the unsubscribe link included in emails
  • Contact us to request access to or deletion of your personal information
  • Adjust cookie preferences through your browser settings


Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:


Luma Coffee Roasters
125 East Thomas Street
Hammond, LA 70401


Email: admin@lumacoffeeroasters.com